Billing and Payment Portal Changes:
As you know, we made changes to our billing system and implemented a payment portal process last year. However, in the months following this implementation we have experienced various issues and limitations which impact the user experience for both customer and provider. Therefore, we will be making various billing and payment portal improvements in the upcoming weeks. Modifications to the billing system will occur the week of October 26, 2020, followed by upgrades to the payment portal. We ask that you bear with us as these improvements are implemented.
As you know, we made changes to our billing system and implemented a payment portal process last year. However, in the months following this implementation we have experienced various issues and limitations which impact the user experience for both customer and provider. Therefore, we will be making various billing and payment portal improvements in the upcoming weeks. Modifications to the billing system will occur the week of October 26, 2020, followed by upgrades to the payment portal. We ask that you bear with us as these improvements are implemented.
Chlorine Dosing of Storage Tanks:
Yesterday, October 13, 2020, we dosed all storage tanks within the Cottonwood Mutual Water Company distribution system with disinfectant. The disinfectant we used was called T-Chlor which is a granular chlorine. We did dose the tanks to 2.0 mg/l of chlorine which is below the maximum chlorine dosage amount of 4.0 mg/l (Utah Code R309-200(3)(c)).
As you may know, we do not disinfect our water prior to going into the distribution system. The water we use goes directly from the wells to the distribution system. However, we will periodically dose the tanks with chlorine to promote system integrity and ensure overall water quality. If you do notice a chlorine taste or smell, please know that this should dissipate within the next day or two. If you have further questions, please feel free to contact us at 801-876-3895, or by email at mike@cottonwoodwater.com
Yesterday, October 13, 2020, we dosed all storage tanks within the Cottonwood Mutual Water Company distribution system with disinfectant. The disinfectant we used was called T-Chlor which is a granular chlorine. We did dose the tanks to 2.0 mg/l of chlorine which is below the maximum chlorine dosage amount of 4.0 mg/l (Utah Code R309-200(3)(c)).
As you may know, we do not disinfect our water prior to going into the distribution system. The water we use goes directly from the wells to the distribution system. However, we will periodically dose the tanks with chlorine to promote system integrity and ensure overall water quality. If you do notice a chlorine taste or smell, please know that this should dissipate within the next day or two. If you have further questions, please feel free to contact us at 801-876-3895, or by email at mike@cottonwoodwater.com
Welcome to Cottonwood Mutual Water
4000 West Old Highway Rd
Phone: 801-876-3895
Office Hours:
Monday - Thursday: 9:00 AM to 4:00 PM
Friday: 9:00 AM to Noon
Closed: Saturday & Sunday
EMERGENCY After Hours:
801-876-3895
4000 West Old Highway Rd
Phone: 801-876-3895
Office Hours:
Monday - Thursday: 9:00 AM to 4:00 PM
Friday: 9:00 AM to Noon
Closed: Saturday & Sunday
EMERGENCY After Hours:
801-876-3895
