System City water could be contaminated as a result of a lock
securing a storage tank access lid being broken off and the water
in the tank being compromised by unauthorized individual(s).
ADVISORY TO BOIL YOUR WATER BEFORE USING
Sometime between February 6, 2019 and April 1, 2019 someone broke and removed the lock
securing one of our lower storage tank access lids. We noticed this breech today (Monday,
April 1, 2019) during a routine inspection of our facilities. We have contacted the State Division
of Drinking Water informing them of this breech. They have advised us to issue this advisory
while we await testing results from the water quality lab. It takes at least 24 hours to get results
from the samples. Until samples can confirm the status of the water quality you are advised to
boil the water before using.
This is just an advisory, not an order. A boil order is when there are confirmed results for
E.coli in the system. We have not had any positive samples for coliform bacteria. When the tank
lock was discovered damaged on April 1, 2019 we immediately took coliform bacteria samples.
Results will be available Tuesday April 2, with confirmation results on Wednesday April 3.
What should I do?
$ WE ADVISE THAT YOU BOIL THE WATER BEFORE USING. Bring all water to a boil, let it
boil for one minute, and let it cool before using, or use bottled water. Boiled or bottled water
should be used for drinking, making ice, brushing teeth, washing dishes, and food
preparation. Boiling kills bacteria and other organisms in the water.
$ People at increased risk should seek advice about drinking water from their health care
We will inform you when tests show no bacteria and you are no longer advised to boil your
water. We anticipate resolving the problem as soon as Wednesday afternoon, April 3, 2019.
We will continue to provide updates on the situation at www.cottonwoodwater.com
For more information, please contact the water office at 801-876-3895 or 4000 West Old
Highway Rd, Mountain Green, UT 84050. General guidelines on ways to lessen the risk of
infection by microbes are available from the EPA Safe Drinking Water Hotline at 1(800) 426-
4791. The Utah Division of Drinking Water is available for consumer questions at 801-536-4986.
Please share this information with all the other people who drink this water, especially those who may
not have received this notice directly (for example, people in apartments, nursing homes, schools,
and businesses). You can do this by posting this notice in a public place or distributing copies by
hand or mail.
This notice is being sent to you by Cottonwood Mutual Water Company (System ID: 15013)
Bottled water is available for pick up at the water office; 4000 West Old Highway Rd, Mountain Green